Privacy Policy

PRIVACY POLICY

At David Workwear & Co. (John and Smith Fashion Ltd), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website, place an order, or communicate with us. 

1. How We Use Your Personal Information 

We may process your personal data for several purposes, including: 

  • Sending you our product catalogue 

  • Fulfilling and delivering your orders 

  • Providing customer support 

  • Sending marketing communications (only where permitted) 

  • Managing your account and processing payments 

  • Improving our website, products, and services 

We will only use your personal data in accordance with this Privacy Policy and in compliance with applicable Data Protection Laws, including the UK GDPR and the Data Protection Act 2018. 

2. Personal Data We Collect 

Depending on how you interact with us, we may collect: 

  • Contact details: Name, address, phone number, email 

  • Order information: Products purchased, delivery details 

  • Payment details: Processed securely via approved payment providers 

  • Business customer data: Employee names, sizes, or order information needed to fulfil uniform orders 

  • Technical data: IP address, browser type, and website analytics 

We only collect the information necessary to provide our services and fulfil your orders. 

3. Business Customers (Data Processing Agreement) 

If you are a business customer, we may process certain personal data on your behalf (such as employee names and uniform details). In this case: 

  • You act as the Data Controller, and 

  • David Workwear & Co. acts as your Data Processor. 

Our obligations as a Data Processor are outlined in Schedule 1 – Data Processing Agreement, which forms part of your Terms & Conditions. These obligations include: 

  • Processing personal data only on your documented instructions 

  • Maintaining appropriate security and confidentiality measures 

  • Informing you of any data breaches without undue delay 

  • Assisting you with data subject requests and regulatory obligations 

  • Using sub-processors only with appropriate authorisation and safeguards 

  • Returning or securely deleting personal data upon request or contract termination 

4. Sharing Your Personal Data 

We may share your information with: 

  • Trusted third-party service providers (e.g., delivery companies, payment processors, IT service providers) 

  • Authorised sub-processors used to fulfil business customer orders 

  • Regulatory or law enforcement authorities when required by law 

All third parties handling your data are required to follow strict confidentiality and data-protection standards. 

5. International Data Transfers 

We do not transfer your personal data outside the UK or EEA unless appropriate safeguards are in place to protect your information in compliance with Data Protection Laws. 

6. Your Rights 

Under Data Protection Laws, you have the right to: 

  • Access your personal data 

  • Request correction of inaccurate information 

  • Request deletion of your data (in certain circumstances) 

  • Object to or restrict processing 

  • Request portability of your data 

  • Withdraw consent for marketing at any time 

To exercise your rights, please contact us at office@davidworkwear.com. 

7. Data Security 

We apply technical and organisational security measures designed to protect your personal data against loss, alteration, or unauthorised access. Only authorised personnel and processors are permitted to handle your data. 


8. Data Retention 

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. Business customer data processed under the Data Processing Agreement will be securely deleted or returned upon request or agreement termination. 

9. Contact Us 

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at: 

David Workwear & Co. 
Nexus Innovation Centre, Artillery 88 
George Smith Way, Yeovil, BA22 8QR 
Phone: +44 333 998 8815 
Email: office@davidworkwear.com